How Knowtex Secured a $15M Federal Contract in 85 Days by getting FedRAMP Compliant with Delve

“We had a $15 million contract on the line, and the only thing blocking us from deployment was compliance”
Caroline Zhang
CEO and co-founder of Knowtex
In contracts
$15M
FEDRAMP complaint in
85 Days
Security Controls Implemented
300+ controls
Framework
FedRAMP
About
Knowtex automates clinical workflows with AI-powered voice technology, reducing documentation time and improving healthcare efficiency.
San Francisco
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The Problem

Knowtex is a Y Combinator backed company building a voice AI operating system for clinicians. Their platform automates clinical documentation, coding, and orders, allowing providers to focus on patient care instead of manual data entry.

In July 2025, Knowtex signed a $15 million contract with the U.S. Department of Veterans Affairs, the largest integrated healthcare system in the United States. The opportunity was transformative, but it came with a hard requirement: FedRAMP compliance.

Without FedRAMP authorization, Knowtex could not deploy its product across the VA’s infrastructure or begin serving clinicians. Federal opportunities with the VA, Department of Defense, and other government agencies would remain completely closed.

“We had a $15 million contract on the line, and the only thing blocking us from deployment was compliance.” says Caroline, CEO and co-founder of Knowtex.

The challenge was not just complexity, but speed. Once the contract was signed, Knowtex had a 90 day window to meet federal security requirements. FedRAMP is one of the most demanding compliance frameworks in existence, with more than 300 security controls and strict expectations around continuous monitoring.

For a lean startup actively building and deploying a new AI product, dedicating months of engineering time to compliance was not realistic. The team needed to move quickly without compromising security, product velocity, or the deal itself.

The Solution

Knowtex partnered with Delve to fast track their FedRAMP compliance and meet the VA’s aggressive timeline.

The team already had experience working with Delve on SOC 2, ISO 27001, and HIPAA compliance, and they knew Delve could handle complex frameworks while minimizing internal lift. As soon as the VA contract was approved, Knowtex reached out to Delve to begin the FedRAMP process.

Delve immediately built a clear execution roadmap and worked closely with Knowtex’s engineering team to deploy a new AWS GovCloud environment, implement required controls, and prepare documentation for federal auditors.

“FedRAMP has over 300 controls,” says Jocelyn, CTO and co-founder of Knowtex. “Having Delve working on that while we focused on building the product was a huge weight off my shoulders.”

Delve’s platform continuously scanned Knowtex’s infrastructure, mapped controls directly to their AI architecture, and surfaced precise remediation steps. Instead of generic guidance, the team received clear, actionable instructions tailored to their environment.

Delve also acted as an extension of the Knowtex team, coordinating with cloud providers and third parties, answering security questions in real time, and managing audit readiness end to end.

“They did not just help us check boxes,” Jocelyn says. “They helped us move fast while still meeting the highest standards of federal security.”

In just 85 days, Knowtex went from contract signing to full FedRAMP readiness, beating the VA’s 90 day requirement and reaching a milestone that typically takes many months or longer.

The Result

With Delve, Knowtex successfully achieved FedRAMP compliance and unlocked its $15 million VA contract.

Shortly after certification, Knowtex deployed its platform to its first VA hospital and began rolling out to additional facilities. Within weeks, the company was on track to serve multiple hospitals, an unusually fast deployment timeline in healthcare.

Clinicians using Knowtex are already seeing measurable impact, including time savings of more than two hours per day and improved patient interactions by allowing providers to stay present instead of focused on documentation.

Beyond the initial deployment, FedRAMP compliance fundamentally changed Knowtex’s go to market motion. Federal agencies that were previously inaccessible could now engage immediately.

“Being FedRAMP compliant puts us in a position where agencies can look at us and say, when can you begin,” Caroline says.

Delve continues to support Knowtex with continuous monitoring, documentation management, and ongoing compliance support, ensuring the company remains audit ready as it scales.

“Delve felt like an extension of our team,” Jocelyn says. “They were responsive, proactive, and deeply understood both the technical and regulatory complexity of what we were building.”

Conclusion

Delve helped Knowtex achieve FedRAMP compliance in record time, enabling the company to secure a $15 million federal contract and deploy its AI platform across the largest healthcare system in the United States.

By combining automation, expert guidance, and continuous monitoring, Delve allowed Knowtex to meet the most demanding security requirements without slowing down product development or execution.

“Delve is an enabler,” Caroline says. “They unlocked our ability to deliver for our customers quickly, thoroughly, and at enterprise scale.”

With Delve as a long term compliance partner, Knowtex is now positioned to expand across additional VA hospitals, pursue new federal opportunities, and continue scaling without compliance becoming a bottleneck.

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